Shipping Guideline
Follow these guidelines to ensure smooth and hassle-free shipping with Old Express.
Proper Packaging
Use sturdy boxes and appropriate cushioning materials. Ensure items are well-protected against impact, moisture, and temperature changes during transit.
Clear Labeling
Attach labels with complete sender and recipient information including name, address, phone number, and postal/ZIP code on all packages.
Documentation
Prepare all required shipping documents including commercial invoice, packing list, and any certificates required by the destination country.
Prohibited Items
Do not ship hazardous materials, explosives, firearms, narcotics, counterfeit goods, perishable items without proper packaging, or any illegal substances.
Weight & Dimensions
Accurately measure and declare the weight and dimensions of your shipment. Volumetric weight may apply for lightweight but bulky packages.
Insurance
Consider adding shipment insurance for high-value items. Old Express offers comprehensive insurance coverage at competitive rates for your peace of mind.
How It Works
Request a Quote
Contact us with your shipment details — destination, weight, dimensions, and type of goods.
Prepare Shipment
Package your items properly and prepare all required documentation as per our guidelines.
Pickup / Drop-off
Schedule a pickup from your location or drop off at our office. We handle the rest.
Track & Receive
Track your shipment in real-time until it's safely delivered to the recipient.